UNIVERSAL
REGISTRATION
DOCUMENT
2019
Contents
PROFILE1
MESSAGE FROM THE CHAIRMAN
OF THE BOARD OF DIRECTORS
2
INTERVIEW WITH CHRISTOPHER GUÉRIN,
CHIEF EXECUTIVE OFFICER
4
Presentation of the Group
and its activities
6
1.1. Mission, businesses and markets
8
1.2. Strategy - 2019-2020 sequence
11
1.3. Key figures
16
1.4. Operations during 2019
19
1.5. Progress made and difficulties encountered in 2019
26
1.6. Trends and outlook
27
1.7. Uncertainties
30