Solutions
Stonhard Resolves Leaky Floor Problems at Hyatt Regency Chicago
Products used at Hyatt Regency:
" Stonclad UT " Stonset TG6
The Hyatt Regency Chicago, with over 2,000 guest rooms, is one of the largest hotels in the United States,
outside of Las Vegas. It has seven large kitchens to handle the massive food preparation and catering needs of its guests, seven on-site restaurants and numerous conferences and ballroom activities. All of the kitchens are run
24 hours a day/7 days a week, with thousands of meals served daily.
Built in 1974, all seven kitchens were operating with the original quarry tile floors. 30 years of operational wear and tear revealed a patchwork of different colored tiles throughout the various kitchens, along with an even bigger problem water leaking from kitchen floors into lower level exhibit spaces. Leaking floors were causing not only sanitation and maintenance predicaments, but serious complications for the hotel staff and its guests.
It is common for hotels to have kitchens on various floors of the facility, with many hotel kitchens located on the top floor and/or in penthouses. Any leak, whether major or minor, will cause problems with maintenance, sanitation,
structural integrity of the building and aesthetics. Most importantly, these problems can adversely affect guests' experiences and negatively impact the reputation of the hotel.
Stonhard replaced Hyatt's problematic tile floors with Stonclad UT,
resulting in a seamless, easy to maintain floor.
solution that addressed both the shut-down time and financial restrictions.
After numerous discussions, and with an endorsement from the Hyatt in Atlanta, Stonhard was given an opportunity to repair 400 square feet of floor under the steam kettles. This area, which was constantly subjected to thermal shock, exhibited the worst cracking. The
To temporarily correct the leaking cracks in the The coordinated efforts of Hyatt and tile, along with the grout bed, was removed and replaced with Stonset TG6, a existing quarry tile in
Stonhard enabled an efficient and cost- quick-setting grout, and Stonclad UT, a
Hyatt's kitchens, the effective installation, which put an end textured mortar system. This solution was hotel's Facilities Engiput into service and effectively solved the neering Department had to repeated shut-downs for repairs...
problem. Due to this success, Stonhard been continuously replacwas contacted to examine the floor under the cook lines ing old tiles. Problem areas were typically found near and ice makers and proposed replacing the floor in the ensteam kettles, stock pots, ice machines, cook lines and
